Welcome to Golf Clubs Shop’s FAQ page! We’re here to help you with any questions about our products, services, and policies. Our goal is to provide a seamless shopping experience for golfers worldwide, offering premium equipment and reliable delivery. Below, you’ll find answers to common queries. If you need further assistance, don’t hesitate to contact us at [email protected].
Product Questions
What types of golf products do you offer?
We specialize in a wide range of golf equipment and accessories, including drivers, fairway woods, package sets from brands like Callaway and Cobra, golf bags, trolleys, GPS devices, weather gear, ball collectors, markers, belts, caps, cleaners, cleats, and clothing. Our products are designed to enhance your game with quality and style.
Are your products suitable for all skill levels?
Yes! We cater to golfers of all levels, from beginners to professionals. Our selection includes entry-level package sets and high-performance gear, ensuring everyone finds the right equipment to elevate their game.
Shipping and Delivery
Where do you ship to?
We ship globally to most regions, excluding some remote areas and parts of Asia due to logistical constraints. Whether you’re in the US, Europe, or elsewhere, we’ve got you covered!
What are your shipping options and times?
We offer two convenient methods:
- Standard Shipping: For a flat fee of $12.95, we use DHL or FedEx. Orders are processed in 1-2 business days, with delivery in 10-15 days after shipment.
- Free Shipping: For orders over $50, we use EMS. Processing takes 1-2 business days, and delivery takes 15-25 days after shipment.
How can I track my order?
After your order ships, you’ll receive a confirmation email with tracking information. This allows you to monitor your package in real-time through our trusted carriers (DHL, FedEx, or EMS).
Payments and Accounts
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders faster and enjoy a personalized shopping experience.
Returns and Refunds
What is your return policy?
We stand by our products! You can return items within 15 days of receipt if they are in original condition. For details, please refer to our Returns Policy on our website.
How do I initiate a return?
Contact our customer support at [email protected] with your order details. We’ll guide you through the process and ensure a smooth resolution.
Contact and Support
How can I contact you for help?
Reach out to us via email at [email protected]. Our team is dedicated to providing prompt and friendly assistance to keep your game on track.
What is your company address?
Golf Clubs Shop is located at 107 Woodland Avenue, La Place, US 70068. We’re a trusted online retailer focused on serving golfers globally.
Thank you for choosing Golf Clubs Shop—we’re committed to helping you play with confidence and style!